Partnership Enhancement
Exchange Solutions and Rexall Pharmacy Group enhance their partnership with the addition of automated, personalized offers for the Be Well™ program, delivering tailored customer experiences and driving engagement.
TORONTO, ON – June 8, 2022 – Exchange Solutions, a leading provider of personalized customer engagement and loyalty solutions, today announced an enhanced partnership with Rexall Pharmacy Group, one of Canada's largest pharmacy chains.
Enhanced Partnership Details
Building on their successful existing relationship, Exchange Solutions and Rexall Pharmacy Group have expanded their collaboration to include automated, personalized offers within Rexall's Be Well™ loyalty program. This enhancement represents a significant step forward in delivering individualized customer experiences that drive engagement and loyalty.
The enhanced partnership leverages Exchange Solutions' advanced personalization technology to deliver targeted offers and communications that resonate with individual Be Well™ members based on their unique preferences, purchase history, and health and wellness needs.
Key Benefits of the Enhanced Partnership
Personalized Customer Experience
Be Well™ members receive offers and communications tailored specifically to their individual health and wellness preferences and purchasing patterns.
Automated Delivery
Advanced automation ensures timely, relevant communications that enhance the customer journey without requiring manual intervention.
Increased Engagement
Personalized offers drive higher engagement rates and strengthen the connection between Rexall and Be Well™ members.
Health & Wellness Focus
Targeted communications support members' health and wellness goals with relevant product recommendations and health information.
Executive Perspectives
"We're excited to enhance our partnership with Rexall Pharmacy Group and bring even more personalized experiences to Be Well™ members. This collaboration represents our commitment to helping healthcare retailers deliver individualized customer experiences that drive meaningful engagement and loyalty."
"The enhanced partnership with Exchange Solutions allows us to deliver more relevant and personalized experiences to our Be Well™ members. By leveraging advanced personalization technology, we can better support our customers' health and wellness journeys while strengthening their connection to Rexall."
About the Companies
About Exchange Solutions
Exchange Solutions is a leading provider of personalized customer engagement and loyalty solutions. The company helps retailers and brands create individualized experiences that drive customer loyalty, increase engagement, and boost revenue through advanced personalization technology and data-driven insights.
For more information, visit exchangesolutions.com
About Rexall Pharmacy Group
Rexall Pharmacy Group is one of Canada's largest pharmacy chains, operating hundreds of locations across the country. Through their Be Well™ loyalty program, Rexall provides personalized health and wellness solutions to help customers achieve their health goals while offering convenient pharmacy services and competitive pricing.
The Be Well™ program offers members exclusive savings, personalized offers, and health and wellness insights to support their individual needs.
Media Contact
For more information about this partnership enhancement and Exchange Solutions' personalized customer engagement solutions, please contact our team.