Automated Personalized Offers that Maximize Conversion
Boost E-Commerce Success with Real-Time, AI-Powered Personalization for anonymous online shoppers. Increase conversions and drive profitable growth. Perfect for e-commerce retailers seeking to maximize online revenue.
Real results from ES Engage implementations
Boost E-Commerce Success with Real-Time, AI-Powered Personalization
ES Engage is an AI-powered solution that elevates e-commerce performance by delivering real-time, personalized offers to anonymous online shoppers. It increases conversions and spend, and boosts customer engagement by analyzing live purchase intent to optimize offer relevance for each online visitor, and ensure efficient use of promotional budgets.
Built for seamless installation, ES Engage works effortlessly with your existing systems, enabling rapid deployment and delivering measurable results — all without extensive IT intervention or development. Complement your loyalty program with intelligent e-commerce personalization.
Helps Digital Marketers
Drive Topline Revenue, More Profitably
Deploy smart offers that capture incremental sales, reducing reliance on broad, profit-eroding strategies.
Offer Personalization at Scale
Automated, AI-driven offers that remove guesswork and manual effort.
Increase Conversion & Basket Size
Utilize real-time purchase intent data to grow baskets, convert new visitors, and reduce cart abandonment.
Drive Results Without Complex Tech Integration
Quick tag-based install, no development required. Immediate ROI.
How It Works
Three simple steps to transform your e-commerce performance
Real-Time Data Analysis
- • 100's of data points collected in-session via simple tag
- • Determines if an anonymous user is a new visitor, prior browser or buyer
- • Understands browsed category / product margins
AI Powered Offer Decisioning
- • Evaluates conversion likelihood & basket stretch potential
- • Assesses margin to protect profitability
- • Considers broad set of objectives (conversion, basket stretch, demand shaping)
- • Selects the right offer to maximize incrementality
Offer Presentment
- • Tag that collects data also presents offer
- • Offers are tailored to brand standards
- • Seamless application of the incentive when customer checks out
The End Result
Higher conversions and spend, more revenue and much more efficient use of your precious promotional budget.
Go to market in <60 days with no IT intervention
Convert each visit in just a few clicks. Learn how it works in 2 minutes.
Complete E-Commerce Personalization Platform
Everything you need to transform anonymous visitors into loyal customers with AI-powered intelligence
Real-Time Data Analysis
AI-Powered Offer Decisioning
Rapid Tag-Based Deployment
Intelligent Offer Targeting
Brand-Conscious Discounting
Advanced Analytics & Tracking
Mobile-First Presentation
Anonymous Visitor Intelligence
Expert Managed Services
Low Risk Investment
Drive E-Commerce Sales More Profitably
See how ES Engage transforms anonymous visitors into engaged customers with AI-powered personalization
Campaign Deployment
Deploy tailored campaigns, offers and messages designed to drive strategic business objectives
Campaign Objectives
- Drive Add-to-Cart
- Convert Cart
- Stretch Basket/AOV
- Reduce Cart Abandonment
- Increase Customer Lifetime Value
- Drive Category Cross-Sell
- Demand Shaping & Inventory Management
What happens when our clients shift to automated personalized offers?
Real results from ES Engage implementations across diverse retail segments
Growth in Digital Revenue
+$1.1M incremental dollars for every $10M in sales
Increase in Gross Margin
+$385K in gross margin for every $10M in sales
Reduction in Promotion Spend
$192K in incentive to generate $1.1M in incremental sales
ROI
Including incentive costs & fees
"Working with Exchange Solutions to help optimize our digital customer engagement strategy has been a great decision. Their ES Engage solution is one of the most impressive tools we've added to our eCommerce platform and is the solution I am most proud of implementing at INDOCHINO."
Real, Profit-Minded Results with ES Engage
See how our clients achieve measurable success with AI-powered personalization
Success Story: Regional Department Store
Doubling e-commerce growth without mass discounting strategies
At-A-Glance
A southern-state-based department store offering casual clothing, shoes, bed and bath, and home décor, catering to families that live a beachside lifestyle. Known for their everyday low-price strategy and family-friendly atmosphere.
Challenge
Tasked with quickly doubling e-commerce sales without mass discounts. The company needed to convert more first-time visitors and maximize every visit to stretch and close carts while maintaining their low-price positioning.
ES Engage Solution
Real-time, in-session personalized offers implemented to appeal to price-conscious shoppers while respecting the everyday low-price strategy, ensuring discounts were used strategically to maintain profit margins.
AOV Increase
77% increase in AOV
Spend Over Target
1.6X spend over target
ROAS
$17 Return
"Exchange Solutions has been instrumental in helping us achieve and exceed our e-commerce growth objectives. Their real-time personalization solution aligns perfectly with our commitment to delivering value to our customers while protecting our margins."
Success Story: Office Supply Retailer
Boosting category penetration and converting anonymous users
At-A-Glance
The company is a top office supply retailer, providing products and services like technology, furniture, and print solutions for businesses and consumers through its e-commerce platform and stores.
Needs
The company needed to boost category penetration, convert anonymous users, manage discount rates for low-margin products, and separately identify and treat preferred price customers.
Solution Design
The company deployed Add-To-Cart (ATC) offers to drive online conversion and sales, optimizing the solution to target new customers, prior browsers, and lapsed preferred members.
AOV Increase
38% increase for treated customers
Spend Over Target
1.4X spend over target
"The targeted Add-To-Cart offers have significantly improved our ability to convert anonymous visitors while maintaining healthy margins across our diverse product categories."
Success Story: Menswear Retailer
Transforming fashion e-commerce with intelligent personalization
At-A-Glance
A premium menswear retailer specializing in contemporary and classic men's fashion across online and physical locations. Known for curated selections and personalized styling services.
Challenge
Seasonal inventory fluctuations and difficulty converting style-conscious customers who needed personalized recommendations. Required intelligent offers that respected fashion preferences while maximizing conversion.
ES Engage Solution
Deployed AI-powered style recommendations with dynamic pricing optimization that considers seasonal trends, inventory levels, and individual customer preferences to deliver relevant fashion offers.
Conversion Rate Increase
AOV Multiplier
Profit Protection
"ES Engage understands our customers' style preferences better than we imagined. The personalized recommendations have revolutionized our online customer experience."
Success Story: National Home Improvement Retailer
Driving online sales growth while protecting margins
At-A-Glance
The company is one of Canada's leading home improvement retailers, operating hundreds of stores nationwide.
Needs
The company needed to increase online sales as a percentage of overall revenue while protecting margins and continue supporting its weekly flyer program - both in-store and online - through profitable promotions.
Solution Design
The company implemented real-time, in-session personalized conversion offers to complement existing online promotional strategies, drive revenue growth, protect margins, and, over the longer term, reduce reliance on mass promotions.
Topline Revenue Growth
11% growth
Margin Growth
10% improvement
Promotional Efficiency
86% higher return vs. BAU
ROAS
13+ Return on Ad Spend
"The personalized conversion offers have transformed our online revenue performance while maintaining the promotional efficiency our customers expect from our flyer programs."
Frequently Asked Questions About ES Engage™
What is ES Engage™?
How does ES Engage™ work for anonymous visitors?
What is the difference between ES Engage™ and ES Loyalty™?
Can ES Engage™ improve my conversion rates?
Does ES Engage™ require changes to my website?
How quickly can ES Engage™ be deployed?
Is ES Engage™ suitable for B2B eCommerce?
Calculate Your ES Engage ROI
See how much revenue ES Engage could generate for your e-commerce business
Rapid Implementation Timeline
From initial setup to measurable results in under 60 days
Weeks 1-2: Setup
- Tag installation
- Data collection configuration
- Initial AI model training
- Brand customization
Weeks 3-4: Testing
- A/B testing setup
- Offer strategy refinement
- Performance baseline establishment
- Quality assurance
Weeks 5-6: Launch
- Full production deployment
- Real-time monitoring setup
- Staff training completion
- Performance optimization
Weeks 7-8: Results
- Performance analysis
- ROI measurement
- Strategy optimization
- Continuous improvement
Ready to Transform Your E-Commerce Performance?
Join leading retailers who have revolutionized their customer experience with ES Engage. From coast to coast, businesses are seeing unprecedented growth through AI-powered personalization.
Learn Our Story
Discover what makes Exchange Solutions the leader in AI personalization
Why Exchange Solutions