About Exchange Solutions
We're on a mission to transform how businesses build lasting relationships with their customers through intelligent loyalty and personalization technology.
25+ Years of Innovation
Trusted by leading brands worldwide
Our Mission
To empower businesses with AI-driven loyalty and personalization solutions that create meaningful connections between brands and their customers, driving sustainable growth and exceptional experiences.
Our Impact
Leadership Team
Meet the experienced leaders driving innovation and growth at Exchange Solutions
Mike Hughes
Chief Executive Officer
Seasoned executive with a track record of leading organizations through rapid growth, raising over $800M in financings, and managing successful exits.
Shane O'Neil
Chief Technology Officer
Leads with pragmatic optimism, championing innovation for architects, product owners, and engineers. Former CTO at Lavalife and global operations leader at DoubleClick.
Brenda Higuchi
Senior Vice President, Analytics and Optimization
Charts Exchange Solutions' journey into Advanced Analytics applications. Leader in designing programs like SCENE and myHusky Rewards with MS in Statistics.
Susan Kovacic
Vice President, Human Resources
Seasoned HR professional with Exchange Solutions since 2011, building programs that support strategic organizational direction and maintain company culture.
Rich Stoller
Vice President, Finance
Strategic finance leader with over two decades of experience in high-growth technology companies, with expertise in financial forecasting and M&A transactions.
Our Culture
We believe that great technology comes from great teams. Our culture is built on collaboration, innovation, and a shared commitment to helping our clients succeed.
Innovation First
We encourage creative thinking and experimental approaches to solve complex customer engagement challenges.
Customer Success
Every decision we make is guided by what's best for our clients and their customers.
Continuous Learning
We invest in our team's growth and stay at the forefront of loyalty and AI technology.
Join Our Team
We're always looking for talented individuals who share our passion for innovation and customer success.
Ready to Partner With Us?
Let's discuss how Exchange Solutions can help transform your customer engagement strategy.
